FAQs
1. What is Glownix Beauty?
Glownix Beauty is a modern skincare brand dedicated to helping you achieve healthy, radiant skin. We offer high-quality skincare products that blend natural ingredients with advanced science, all conveniently delivered to your door through our trusted suppliers.
2. How does Glownix Beauty work as a dropshipping store?
We partner with reliable skincare manufacturers and distributors. When you place an order, your products are shipped directly from our suppliers to your address, ensuring fresh, authentic, and carefully packaged skincare every time.
3. Are your products safe for all skin types?
Yes! Our products are formulated to suit all skin types, including sensitive, dry, oily, and combination skin. However, we always recommend doing a small patch test before using any new skincare product.
4. Are Glownix Beauty products cruelty-free?
Absolutely. We’re proud to say that none of our products or ingredients are tested on animals. Glownix Beauty stands firmly for ethical, cruelty-free skincare.
5. Are your products vegan or natural?
Many of our products are made with vegan and natural ingredients. Product details and ingredient lists are available on each product page, so you can shop confidently based on your personal preferences.
6. How long will it take to receive my order?
Shipping typically takes 7–15 business days, depending on your location and supplier. You’ll receive a tracking number as soon as your order ships so you can monitor it every step of the way.
7. Do you ship internationally?
Yes! Glownix Beauty proudly offers worldwide shipping. Shipping times and rates may vary depending on your region, but we strive to get your glow essentials to you as quickly as possible.
8. Can I cancel or change my order after placing it?
Orders can be modified or canceled within 12 hours of purchase. Once an order is processed and shipped, we’re unable to make changes. Please reach out to our support team immediately if you need assistance.
9. What should I do if my product arrives damaged or incorrect?
If you receive a damaged, defective, or incorrect item, please contact our Customer Care Team within 7 days of delivery with a photo of the item. We’ll quickly arrange a replacement or refund.
10. Do you accept returns or exchanges?
Due to the hygienic nature of skincare products, we do not accept returns on opened or used items. However, if your product arrives in poor condition or you’re unsatisfied, please contact us, we’ll make it right.
11. How can I track my order?
Once your order has shipped, you’ll receive an email with your tracking number and a direct link to track your package’s status in real time.
12. What payment methods do you accept?
We accept major credit/debit cards, PayPal, and secure online payment gateways. All transactions are encrypted to ensure your safety and privacy.
13. Do you offer discounts or promotions?
Yes! Join our Glownix Glow Club for exclusive discounts, product launches, and skincare tips. Follow us on social media and subscribe to our newsletter to stay updated on special offers.
14. Where are Glownix Beauty products made?
We source from trusted skincare labs and manufacturers worldwide, primarily in the U.S., South Korea, and Europe, to ensure the highest standards of quality and effectiveness.
15. How can I contact Glownix Beauty?
You can reach us anytime via email at support@glownixbeauty.com or through our Contact Us page. Our friendly customer service team is always happy to help with your questions or concerns.